Contact
We are here to help, before and after your order.
Email: [email protected] Hours: Monday to Friday, 9 am to 5 pm ET We reply within one business day.
For privacy requests: [email protected]
Before you write
- Where is my order? You receive a tracking link by email when your package ships. Please check your spam folder too.
- Can I return it or get a refund? All sales are final: we do not accept returns or offer refunds for opened or unopened products. See our Replacement Policy.
- My parcel arrived damaged or wrong. Within 48 hours of delivery, send your order number and photos of the box and the product as received: we replace it for free. My parcel never arrived: write to us if USPS tracking shows no delivery 10 days after the estimated date.
- Is this a subscription? No. Every order is a one-time purchase.
Company
CR OU OÜ, Nõmme tee 64-3, 11311 Tallinn, Estonia